SERVPRO of Kershaw and Lancaster Counties Marketing Manager, Kerri Rice named Ambassador of the Year 2021

6/16/2022 (Permalink)

Marketing Manager, Kerri Rice (pictured right) accepts her Ambassador of the Year for 2021 award.

On June 9, 2022, the Lancaster County Chamber of Commerce held their annual Summer Soiree at Catawba Falls Events.  Our Marketing Manager, Kerri Rice was awarded Ambassador of the Year for 2021.  Kerri's attendance, participation, and volunteerism with the Chamber were all major components in her winning this award.

 Kerri has been involved with the Chamber for 2 years and in doing so has been able to be involved in many community events.  We look forward to what else she will be able to achieve!

SERVPRO of Kershaw and Lancaster Counties Participates in Community Event

6/16/2022 (Permalink)

Recently, the Kershaw County Chamber of Commerce hosted a golf tournament at the Camden Country Club.  Two of our SERVPRO team members, Owner Michael Pezant, and Production Manager Greg Self were able to participate.  They were able to enjoy a full round of golf and network with many local professionals.  

Restoring Your Commercial Property After A Fire

2/8/2022 (Permalink)

Recently our SERVPRO team was called in to clean up after a fire damaged part of a warehouse in Lugoff, SC. Soot cleanup was part of the job.

SERVPRO Can resolve your Commercial Fire Damage in Kershaw and Lancaster Counties

Encountering a fire in your commercial property is every business owner’s worst nightmare. In addition to causing financial challenges, hardships, and damage to the property's structure, fires can leave the by-product of water damage that leads to the presence of unwanted mold. To ensure that your commercial property can be restored to its original safe and sanitary condition promptly, it's important to call SERVPRO. To get a clear, concise understanding of how to quickly address and resolve your fire damage issues, refer to the following outline:

Call Your Insurer

Your initial call after your property has suffered extensive fire damage is to your insurance agent. The insurer should be effective and expedient in helping you locate temporary accommodations where you can conduct business while your property is renovated and restored if this is appropriate. The insurer should also be able to assist you with the process of finding a professional fire damage restoration company. SERVPRO works with over 300 insurance agencies, and property management corporations. In some cases, your insurance provider can request that you create an inventory of all the personal belongings, capital improvements, electronics, furnishings, and documents on the property, as well as their value. SERVPRO can generate a comprehensive inventory for salvageable, non-salvageable, and questionable content to assist you. This is our helpful Contents Claim Inventory Service (CCIS) form.  Final decisions, replacement or clean and repair of contents, are always between you and your insurance company. 

The Assessment of Water and Fire Damages

Although each aspect of the fire damage restoration process is important, the initial assessment plays an integral role in the whole procedure. During the assessment, specialists perform several tests to determine the time frame and costs necessary to restore your property. This forms the basis to implement the actual fire damage restoration steps. Standing water, the result of the firefighting efforts, must first be extracted. Our skilled technicians clean up debris and remove it for storage or discarding. The drying step utilizes dehumidifiers and air movers to draw moisture and humidity from the business. Soot cleaning and smoke and odor elimination continue the restoration process. SERVPRO possesses state-of-the-art equipment such as ozone machines, foggers, and mold remediation chemicals to bring the fire damage restoration to completion. 

The SERVPRO of Kershaw and Lancaster Counties is IICRC-certified crew offers you the precise, proficient services you need to get you back in business after fire damage. Call us at (803)-475-7500. 

Need Help with Fire Damage Restoration in South Carolina – Call SERVPRO

2/2/2022 (Permalink)

Contacting SERVPRO after a fire in your home is the best recourse for effective results. Our technicians are standing by 24/7 for your emergency call.

SERVPRO Can Assist You to Handle Fire Damage in Your South Carolina Residence

After a fire breaks out in your residence, leaving the building immediately and having the local fire department extinguish the flames is essential. After the fire is out, using improper cleaning methods and products to clean your home can smear smoke residues and cause them to penetrate deeper into the affected materials. Call a restoration specialist like SERVPRO to stabilize your property and begin the restoration and rebuilding process.

We have the expertise, products, and equipment required to handle fire damage and return it to its pre-fire condition. The fire damage repair process varies slightly between cases and may involve the following activities:

• Removing debris
• Removing water and chemicals used to extinguish the fire.
• Soot removal
• Odor removal

During a fire, smoke and soot particles settle on and adhere to surfaces. Restoration involves removing the soot residues. Soot residues differ, and some types are easier to clean than others. The types of residues that our SERVPRO technicians usually clean include:

• Wet smoke residues
• Dry smoke residues
• Dry and damp smoke residues
• Fuel oil smoke residues

We use different cleaning methods to eliminate various kinds of residues. It is necessary to capture residues before removing them. Our SERVPRO technicians use fluids and air to release and carry soils away. Fluids and air carry suspended particles with them on contact. Dissolving and vacuuming are two methods we use to contact soils and carry them away. Vacuuming is effective in removing dry particles which are loosely attached to surfaces.

Our SERVPRO restorers can use thermal fogging equipment to remove odors.  Thermal foggers work by vaporizing petroleum-based or solvent-based deodorizers. They generate a fog or smoke that consists of small particles, ranging in size from one half a micron to 25 microns. They are approximately the size of odor-generating molecules. The particles make a fog similar to the smoke a fire produces, enabling the deodorizer to interact effectively with odor-causing residues.

For professional fire damage restoration services, call SERVPRO of Kershaw and Lancaster Counties at (803) 475-7500. We’re available around the clock.

How Can Trapped Water Get Removed from Hardwood Floors in Homes?

2/1/2022 (Permalink)

Clearing moisture from wood flooring is vital for restoring properties. 

Wood flooring and accents are particularly susceptible and sensitive to water absorption, making it vital to clean surface water concerns as soon as possible. From ceiling leaks to flooding, hardwood elements are at risk until extraction and drying begin for the property. Evaluating the presence of moisture and damp pockets against or already absorbed into these elements is an important aspect of pre-job scoping. 

The Sensitivity of Hardwood to Absorption

Water removal for homes, especially on hardwood surfaces and floors, should begin as soon as possible. A combination of extraction devices can help to eliminate pooling before excessive absorption. Cellulose in wood planks can aid in faster absorption rates, but drying these materials is still possible if the moisture has yet to chemically bond with the wood molecules. More than just hardwood flooring can be impacted by moisture damage, as well, including:

• Wood framing, including crawl space joists
• Shelves
• Vanities
• Furniture
• Cabinetry

Potential Obstacles in the Drying Process 

While the extraction process might involve a range of tools from wands and wet vacuums to truck-mount extractors, drying is typically grounded with the same base machines and devices. Air movers can help overcome obstacles like vapor barriers and cool air pockets forming above drying materials that hinder recovery speed. Moisture monitoring with surface meters tracks the pace of water removal from wood planks and materials to prevent over-drying and subsequent harm.

Protecting flooring and installed elements in the property begins with effective surface mitigation solutions to remove standing water. We have efficient options for pulling free water trapped in the material as well before irreparable harm occurs. Count on our SERVPRO of Kershaw and Lancaster County team for a fast response to help at (803)-475-7500.

Water Inside Your Home Can Cause Severe Damage

2/1/2022 (Permalink)

Water damage from a busted water line is one of many ways that any home can suffer damage to the interior. While water from a water line is clean water, depending on where this line is located, the water may not remain clean. Becoming contaminated with dirty carpeting, such as is commonly found in basements, can create water that is a different category.

Categories of Water Damage

Clean water coming directly from a water line is Category 1 water. It poses no risks to health or safety unless it meets an electrical source or contaminants. Category 2 water may have contaminants, particularly bacteria in it, and generally comes from rainfall or melting snow. Category 3 water contains pathogens that can make you ill. Water damage not something that you should wait to clean up. Category 1 water can change quickly into Category 3 water when it has been contaminated by carpets, mixed with water found in basement drains, or is left standing on unfinished basement floors.

Mold Quickly Grows When Given Even Small Amounts of Moisture
 
When a water line has burst, your first move should be to shut off the water at the valve. This will stop any additional water from entering your home. If any electrical lines are affected by the water, you need to call the power company to shut off the power. You can then remove most of any standing water by using a mop and buckets. If there is too much water, you should call SERVPRO right away. We are experts in the removal of water and humidity so that mold will not have a chance to grow.

 Mold grows quickly in even low levels of moisture. This is because spores are always present in homes, but are kept inactive because of the normal low-level of humidity and moisture. Having all the water extracted will help prevent this problem. We have special equipment that detects any moisture, and can then pinpoint where these areas are located at. We will inspect the area where your leak was at and any adjacent areas. We will then know exactly where to place our drying equipment for maximum performance.

Water Damage Doesn't Need to Remain Damaged

The mess made by water must be cleaned up quickly to keep the damage from spreading and from changing into worse damage. We are a professional water damage restoration service they can reduce the chances of the damaging effects of the mold by eliminating the water that has flooded your home, no matter the source.

Call SERVPRO of Kershaw and Lancaster Counties at (803) 475-7500 and we'll soon have your home back in its pre-damaged state again.

SERVPRO Residential Services-Carpets/Upholstery/Walls

2/1/2022 (Permalink)

At SERVPRO of Kershaw and Lancaster Counties, we offer more than just commercial mitigations and storm cleanups.  SERVPRO offers a variety of residential services, to include ceiling, floor and wall cleanings.  This service extends to window and blind treatments as well. 

One area of cleaning many homeowners dread is the ceilings, walls, and floors. Because they make up the frame of each room inside your home, they get exposed to the common irritants of daily life such as pet dander, cigarette smoke, grease, dirt, and dust. Your HVAC system can distribute these common irritants throughout the house, so maintaining these surfaces should be a part of your regular home maintenance.

If you’re planning to paint, having your walls professionally cleaned beforehand will help prepare them so that the primer and paint will adhere properly. SERVPRO has the tools to do the labor-intensive job of cleaning your walls, floors, and ceilings. We use proprietary cleaning products and methods to get the job done right. Our goal is to leave your entire property clean and smelling fresh.

Window treatments such as blinds, curtains and sheers do more than give you privacy and filter out light. Over time, they can collect typical household odors, dust, allergens and pet hair. It’s recommended that they be cleaned about every two years to keep them fresh and looking their best. SERVPRO’s highly-trained professionals know how to inspect and test fabrics to determine which of their many cleaning methods is most appropriate. We excel in cleaning fine fabrics and intricate pieces. Unlike other drapery cleaning companies, SERVPRO has various cleaning methods and will work with you to determine the method that best meets your needs. We even offer an exclusive process of dry cleaning draperies right in your home, so you can hold on to your privacy while getting them cleaned.

For hardwood floors, SERVPRO has a variety of products that can clean your hardwood floors effectively and safely.  These products are specifically made for hardwood floors and will not damage the surface or penetrate the wood.  SERVPRO will move any freestanding furniture on these surfaces in order to clean.

How to Fix a Running Toilet

11/12/2021 (Permalink)

It’s a necessity in every residential and commercial building: the toilet.  Proper toilet and plumbing maintenance are essential for helping to protect your property from the risk of water damage, but all too often, people find that their toilet just won’t stop running!  Fortunately, a running toilet is often a simple fix, with one of these three most common causes:

1. A Broken or Dirty Flapper. The flapper is the rubber piece inside of the tank that stops the water from going down into the bowl.  This flapper is regulated by the flushing handle, attached to a chain.  If the flapper becomes damaged, warped, or soiled, the hole to the bowl will not seal properly, allowing the toilet to run continuously.  By turning off the water to the toilet, draining the tank, and inspecting the flapper, you can determine if cleaning or replacement will be necessary.
2. Improper Chain Length. The chain between the flushing handle and the flapper must be the proper length to allow the flapper to seal properly after flushing.  If the chain is too short, the flapper will not be able to settle into the proper position to seal the toilet tank from the bowl.  Checking the chain for any damages, and adjusting the length if needed, can help correct any running toilet issues.
3. Float Out of Position. This float regulates the water level within the toilet tank and is often accompanied by a fill level indication on the tank.  If the float is positioned too high, this will allow too much water into the tank, which will continually cause the toilet to run. 

Not only can fixing your running toilet help reduce the risk of a water damage, but it can also save quite a bit of money on you water bill.  If your toilet, or any other commercial or residential appliance, does happen to cause your home or business a water damage, know that SERVPRO of Bay County is equipped and prepared to help.  We have been serving the cleanup and restoration needs of Northwest Florida for over 30 years, giving us the experience, training, and expertise to handle damages of all sizes.

Water Damage from Dishwasher leaked to Basement Ceiling

11/12/2021 (Permalink)

Since the ceiling was the affected area due to water damage the team was able to pinpoint the areas for drying.

Recently, SERVPRO of Kershaw and Lancaster Counties responded to a home that had experienced a leak from their broken dishwasher.  The water from the dishwasher had leaked into the ceiling and was visible from their basement.  The team was able to respond quickly, and was able to turn the water off to the dishwasher preventing more water damage.  The water unfortunately had leaked to the ceiling of the homeowner's basement, facilitating the need for dryers to be set up and dry the water stained areas.  The team also inspected all areas for mold growth.  

After any water damage situation, your primary focus should be safety.  With this particular scenario, with the homeowner being able to determine the source of the water was the dishwasher safety was easy to maintain.  If you do not know where the source of the water is stemming from it is better to err on the side of caution.  Electrical and slip and fall hazards are the biggest concerns.  Do not leave wet fabrics in place.  Hang furs or leather goods.  Try not to leave books, magazines, or other items on wet carpet or floors.  Do not use your household vacuum to remove water.  Try not to use household appliances if wet or ceiling fixtures if walls are wet.

SERVPRO Arrives Quickly to your Home to Start Fast Flood Damage Restoration Measures

11/11/2021 (Permalink)

When a storm blows through and your house sustains any flood damage this is something that needs to be addressed quickly.  SERVPRO’s quick response time will help you navigate the cleanup in the most efficient way.  Calling in the help of our trained technicians is the best way to get quality results.  SERVPRO of Kershaw and Lancaster Counties will be dispatched on site within 4 hours after your call.

When our team arrives at your home we bring advanced equipment and tools for efficient water removal and drying.  These include:

• Water Removal Tools – We carry a range of tools for water extraction, including submersible pumps, truck-mount extraction tools, light-wand extractors, rovers, and much more. The tools are chosen depending on the water damage type, amount of water, and the materials within the flood zone.
• High-Speed Air Mover Tools – Our IICRC-certified technicians use a unique formula to determine whether industrial fans or professional-grade centrifugal air movers are needed. This also tells us how many pieces of equipment must be placed in the zone to reach the highest levels of drying efficiency.
• Dehumidification Equipment – We have a variety of industrial-grade dehumidifiers at our disposal to help us regulate the moisture and relative humidity in the air. These dehumidification tools play an elemental role in preventing the onset of bacteria and mold, as well as secondary damage to your building materials.

If a storm has wrought flood damage to your home please call our skilled SERVPRO team at (803)-475-7500.