How Does SERVPRO Help with Large Commercial Losses?

5/9/2023 (Permalink)

SERVPRO is a leading provider of commercial building restoration and cleanup services. They offer a range of services that can help businesses recover from losses due to fire, water, mold, or storm damage.

 When a commercial building experiences a loss, such as a fire or flood, it can be overwhelming for business owners and employees. SERVPRO can help alleviate some of the stress and quickly restore the building to its preloss condition. They have the expertise and equipment necessary to handle any size commercial loss, from small retail spaces to large industrial complexes.

 SERVPRO's services include water extraction and drying, smoke and soot removal, mold remediation, and rebuilding services. They also provide cleaning and disinfecting services, which can be particularly important in the aftermath of a fire or flood.

One of the key benefits of working with SERVPRO is their 24/7 emergency response. They understand that commercial losses can happen at any time, and they are always ready to respond quickly to minimize damage and get businesses back up and running as soon as possible.

 In summary, SERVPRO can help businesses recover from commercial building losses by providing comprehensive restoration and cleanup services. Their expertise, equipment, and 24/7 emergency response can make all the difference in minimizing damage and getting businesses back to normal as quickly as possible.

Restoring Your Commercial Property After A Fire

2/8/2022 (Permalink)

Recently our SERVPRO team was called in to clean up after a fire damaged part of a warehouse in Lugoff, SC. Soot cleanup was part of the job.

SERVPRO Can resolve your Commercial Fire Damage in Kershaw and Lancaster Counties

Encountering a fire in your commercial property is every business owner’s worst nightmare. In addition to causing financial challenges, hardships, and damage to the property's structure, fires can leave the by-product of water damage that leads to the presence of unwanted mold. To ensure that your commercial property can be restored to its original safe and sanitary condition promptly, it's important to call SERVPRO. To get a clear, concise understanding of how to quickly address and resolve your fire damage issues, refer to the following outline:

Call Your Insurer

Your initial call after your property has suffered extensive fire damage is to your insurance agent. The insurer should be effective and expedient in helping you locate temporary accommodations where you can conduct business while your property is renovated and restored if this is appropriate. The insurer should also be able to assist you with the process of finding a professional fire damage restoration company. SERVPRO works with over 300 insurance agencies, and property management corporations. In some cases, your insurance provider can request that you create an inventory of all the personal belongings, capital improvements, electronics, furnishings, and documents on the property, as well as their value. SERVPRO can generate a comprehensive inventory for salvageable, non-salvageable, and questionable content to assist you. This is our helpful Contents Claim Inventory Service (CCIS) form.  Final decisions, replacement or clean and repair of contents, are always between you and your insurance company. 

The Assessment of Water and Fire Damages

Although each aspect of the fire damage restoration process is important, the initial assessment plays an integral role in the whole procedure. During the assessment, specialists perform several tests to determine the time frame and costs necessary to restore your property. This forms the basis to implement the actual fire damage restoration steps. Standing water, the result of the firefighting efforts, must first be extracted. Our skilled technicians clean up debris and remove it for storage or discarding. The drying step utilizes dehumidifiers and air movers to draw moisture and humidity from the business. Soot cleaning and smoke and odor elimination continue the restoration process. SERVPRO possesses state-of-the-art equipment such as ozone machines, foggers, and mold remediation chemicals to bring the fire damage restoration to completion. 

The SERVPRO of Kershaw and Lancaster Counties is IICRC-certified crew offers you the precise, proficient services you need to get you back in business after fire damage. Call us at (803)-475-7500. 

Commercial Property Water Damage and Restoration Process

11/11/2021 (Permalink)

Entrance to SERVPRO Indian Land Office was flooded with water damage

Recently, SERVPRO of Kershaw and Lancaster Counties had a water leak in our own offices here in Indian Land, SC.  Upon entry it was found that a toilet supply line in the bathroom had failed, and in turn spread water throughout the office.  All flooring/carpet was damaged with standing water found.  This type of water damage can happen in any commercial office space, especially overnight which was the case here.  Luckily the team was able to come in quickly the next morning and shut off the water supply and determine where the leak originated.  The following steps were taken (and are still underway), in restoring the office.

Within an hour of finding the office flooded, the water removal process began.  The first step after assessing your commercial property is a thorough extraction of water.  This helps prevent the spread of water in the structure and reduces drying time.  By using powerful pumps and extraction units hundreds of gallons of water are removed.

The next step in this process would be removing any damaged materials.  In this case office chairs, desks, sofa, and coffee table were removed and inspected for damage.  Removing these items as soon as possible will expedite the drying of any restorable materials.

Water damage can create cleaning, sanitizing or deodorization needs for floors, furniture, and any other personal belongings.  SERVPRO technicians use a variety of specially formulated products, industry leading equipment, and proven techniques to accomplish this important aspect of restoration.  A big risk that also comes along with water damage is mold forming.  By cleaning and sanitizing the team can prevent mold from forming and becoming a problem in the future.

After the bulk of the water has been removed, and items taken out that may have been damaged, our specialists use drying equipment to remove the water you can’t see.  This will target water within materials to bring them back to their normal moisture levels.  The equipment is normally placed during the first visit to your commercial property, and the type and amount will be based on your specific property needs.

Next, during the drying process, our technicians will visit the property daily to monitor the progress.  This ensures that materials are drying properly, check the drying equipment performance, and make any changes needed.

After these steps, your property may need construction work to get your property back to its preloss condition.  These repairs range from minor repairs or rebuilding large areas of your building.  SERVPRO can handle both the initial damage mitigation and rebuild the affected areas, saving you time and keeping costs low.

Restoring Your Commercial Property After A Fire

10/8/2021 (Permalink)

SERVPRO Can resolve your Commercial Fire Damage

Getting hit with a fire in your commercial business building can be an owner’s worst nightmare. In addition to causing financial challenges, hardships, and damage to the property's structure, fires can leave the by-product of water damage that leads to the presence of unwanted mold. To ensure that your commercial property can be restored to its original safe and sanitary condition promptly, it's important to call SERVPRO. To get a clear, concise understanding of how to quickly address and resolve your fire damage issues, refer to the following outline:

Call Your Insurer

Your initial call after your property has suffered extensive fire damage is to your insurance agent. The insurer should be effective and expedient in helping you locate temporary accommodations where you can conduct business while your property is renovated and restored if this is appropriate. The insurer should also be able to assist you with the process of finding a professional fire damage restoration company. SERVPRO works with over many insurance companies, agencies, and property management corporations. In some cases, your insurance provider can request that you create an inventory of all the personal belongings, capital improvements, electronics, furnishings, and documents on the property, as well as their value. SERVPRO can generate a comprehensive inventory for salvageable, non-salvageable, and questionable content to assist you. This is our helpful Contents Claim Inventory Service (CCIS) form.  Final decisions, replacement or clean and repair of contents, are always between you and your insurance company. 

The Assessment of Water and Fire Damages

Although each aspect of the fire damage restoration process is important, the initial assessment plays an integral role in the whole procedure. During the assessment, specialists perform several tests to determine the time frame and costs necessary to restore your property. This forms the basis to implement the actual fire damage restoration steps. Standing water, the result of the firefighting efforts, must first be extracted. Our skilled technicians clean up debris and remove it for storage or discarding. The drying step utilizes dehumidifiers and air movers to draw moisture and humidity from the business. Soot cleaning and smoke and odor elimination continue the restoration process. SERVPRO possesses state-of-the-art equipment such as ozone machines, foggers, and mold remediation chemicals to bring the fire damage restoration to completion. 

The SERVPRO team of Kershaw and Lancaster Counties is an IICRC-certified crew offering you the precise, proficient services you need to get you back in business after fire damage. Call us at (803)-475-7500.

Commercial Carpet Cleaning for Your South Carolina Business

9/27/2021 (Permalink)

Often times customers and clients first impression of a business is its cleanliness.  Clean carpets an play an especially important role in showcasing a well maintained place of business.  Since commercial carpets withstand much wear and tear, it is important to hae them professionally cleaned often, especially in high-traffic areas.  If your regular janitorial services are unable to create the clean carpet look you desire, it is time to call in the professionals and our team at SERVPRO of Kershaw and Lancaster Counties.  Our certified technicians will work around your company’s regular scheduled business hours to clean your company’s carpets. 

Our team can also work with your business in setting up a deep cleaning schedule of your carpets.  Offices with heavy foot traffic may need professional cleaning twice a year, however some offices may only need it once per year.  There are many benefits in having your commercial carpet professionally cleaned. 

Extend the life of the Flooring

Having your commercial flooring regularly cleaned will help extend the lifespan of the carpets. When debris is left to stay in the flooring it breaks down the fibers leading to permanent staining. Keeping the flooring clean will limit the amount of time contaminants are in the carpets.

Indoor Air Quality Improvement

Carpets collect a variety of compounds over time. Each time someone walks on the carpet their footsteps kick the soil in the carpet into the air, representing a breathing risk. This is one of the contributors to poor indoor air quality. Only one of the reasons regular maintenance is recommended.

Extend the life of your carpets

Professional commercial carpet cleaning helps prevent spots that could otherwise become permanent stains if left untreated.  Regular cleanings can extend the life of your carpets resulting in long-term savings.

Call SERVPRO for Expert Commercial Coronavirus Cleaning Services

9/23/2021 (Permalink)

Certified: SERVPRO Cleaned sticker on window of building

With the COVID-19 Pandemic ongoing it is more important than ever to have your building kept clean.  Many businesses have reopened with full staff coming back full time into the office and have customers in and out daily.  SERVPRO of Kershaw and Lancaster Counties is uniquely prepared to clean and disinfect your home or business according to the protocols set forth by the CDC.  SERVPRO has spent years dealing with biological contaminants and uses multiple products that are recommended by the CDC to disinfect many pathogens.  Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection.  Cleanup procedures include cleaning of porous and non-porous surfaces, disinfecting those surfaces, as well as the cleaning/disinfecting of equipment, tools, and disposal of waste. 

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When an establishment chooses Certified: SERVPRO Cleaned, employees, customers, and the community can rest assured that they have selected a higher standard of clean.

Certified: SERVPRO Cleaned– Program

When the stakes are this high, SERVPRO is a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We have developed expertise from cleaning up some of the most challenging biohazards imaginable, including confirmed COVID-19 locations. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America’s #1 clean-up and restoration brand. The program is grounded with our unique 3C’s: Consult, Clean, and Certify.

Consult

Not all spaces and facilities are the same, which is why we will assign a Cleaning Protocol Consultant who works to understands the business and create a custom COVID-19 cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That’s why we know to start such a critical cleaning process with a consultation.

Each specific program will be developed based on a range of factors including business type, size of space, amount of high-frequency touch points, foot traffic, and congestion points. As a result, clients will know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, the cleaning is customized to each facility’s need.

Clean

Each location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. Combining our proprietary training, cleaning solutions, and processes creates an industry-leading solution that will help provide businesses, employees, and customers the peace of mind that they are Certified: SERVPRO Cleaned.

People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, including COVID-19 cleaning, and we will go beyond the scope of work that regular janitorial staff perform.

Process. SERVPRO professionals are trained to perform proactive or emergency COVID-19 cleaning that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure the facility can get back to business as quickly as possible. 

Product. Certified:SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE, which is a hospital-grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the EPA’s registered emerging pathogens claims and meet the standard set by the CDC for use to help prevent the spread of COVID-19.

Certify  

We’re going to extend our credibility as a premier biohazard cleaning company in the country to each participating business—delivering an assurance to employees and customers that only SERVPRO can provide. Once the location has been Certified: SERVPRO Cleaned, participants will gain access to on propriety signage, digital emblems, and other collateral that communicates that they’ve selected a higher standard of clean to help protect employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, guests will know exactly when the facility had been Certified: SERVPRO Cleaned.

Managing Mold in a Commercial Space

9/17/2021 (Permalink)

Mold formed on ceilings and walls in Commercial Building

When SERVPRO responds to a call we will initially ask a few questions to assess the type of equipment needed and how extensive the damage is.  When mold remediation is needed there are a number of factors to consider in order to properly clean and restore the space to its previous state. Upon arrival, a technician will conduct a visual inspection finding the source of the mold and make sure the remediation efforts focus on clearing out any existing mold and reduce the risk of returning mold.  In this case a commercial building sat empty for a number of months due to a previous business closing.  When the new tenants were interested in buying the building, they discovered mold had grown on many of the surfaces inside.  Eliminating the mold is the goal but can become difficult as its spores will regrow if humidity is above 60%.  The spores easily spread on interior surfaces such as walls and ceilings.  SERVPRO will help remove the mold infection without sacrificing possessions or structure.  The focus will be on removing the mold itself rather than the items it grows on in order to restore the space.

SERVPRO will remove any visible signs of mold growth using a number of cleaning products as well as individually restoring any items in designated clean rooms.  With all external signs of mold removed, the restoration process can begin.  An antimicrobial base coat paint can be used to repaint any wall or ceilings that have been affected and prevent the mold from returning.  Air scrubbers with HEPA filters will also be placed in the areas to remove the spores from the air.  Deodorization is also carried out to leave the space smelling fresh and above all mold free.

If you are looking for a service that focuses on removal and prevention, call SERVPRO of Kershaw and Lancaster Counties at (803)-475-7500 and we will help make it “Like it never even happened.”

Multi Level Commercial Property Water Damage Started on The Top Floor

2/9/2021 (Permalink)

In a multi story commercial property water from the top floor damaged the lower levels.

Without a doubt a fire has its own level of devastation, add to that the amount of water used throughout.  Now add the sitting water which has the potential to become a mold issue.  

Once a fire has started and the fire department has arrived, the situation becomes a fire, water job for SERVPRO. There are many factors that can delay the cleanup of a fire, water job.  The goal at SERVPRO is to respond within an hour of receiving the call.   Once the fire scene has been turned over to SERVPRO we begin the cleanup process for the fire, and water, and if needed, perform a mold remediation.

Our SERVPRO Technicians will first explain to the property owner the steps that need to be taken for the cleanup to be properly performed. SERVPRO will begin a Water Mitigation and will also begin to remove wet or damaged contents.  Once all the water is removed the drying process begins.  Depending on how much water, will determine the length of drying time.  Usually, it is a three day process with the moistures levels being monitored daily. 

At SERVPRO we want you back to “Like it never even happened.”

Large Office Arrives on Monday to Water Damage

11/13/2020 (Permalink)

If your business is unattended for the weekend and holidays it is important to check all of your water lines before locking up.

Most offices are closed on weekends, and holidays.  Either there is a maintenance service, or a designated janitor who generally will come after hours during the week, or for a larger facility will provide janitorial duties throughout the day.  Once the building is locked, for all practical purposes the doors will remain unlocked until the next workday.  It is an unfortunate situation, but it does happen.  The first to arrive at the office will generally be the first to discover any mishap that happened over the weekend.

Arriving at the office on a Monday morning it was discovered that a pipe had failed over the weekend causing water to flow from the breakroom, and into the hallway and adjoining offices.  While the water continued to flow there was a scramble to locate where the water was coming from.  The water was shut off, and a call to SERVPRO followed.  In less than an hour SERVPRO had a crew out, and the Water Mitigation process began.  Once the Water Mitigation was complete a Mold Remediation was performed to avoid any future mold issues.

At SERVPRO we understand the importance of getting you back to “Like it never even happened.”

New Construction is surprised with water damage

10/7/2020 (Permalink)

Even a new water or sewer line can back up causing water damage

When new construction begins for a multi-family community, the community is excited to see what they have to offer.  It is a competitive market, and the need for being the nicest, and offering the best immensities becomes quite important to anyone interested in becoming a part of the new community.  During construction there are many phases to the project planning, and while the project planner would prefer everything go according to the planned timeline, this is not always the case.  A situation can arise at any time during the building phase.  With no one occupying the community homes yet, it would, and does come as a big surprise when the crew arrived to find that a sewer line had backed up over night causing water damage to one main building. 

One call to SERVPRO had the crew onsite in less than an hour, and the water mitigation process began.  The contractor was extremely happy with the quick and professional way SERVPRO handled their situation.  At SERVPRO we were happy to get them back to “Like it never even happened.”

Lugoff Business Sprinkler System Fails Causing Heavy Water Damage

8/6/2020 (Permalink)

Fire Sprinkler activate due to high heat causing heavy water damage

SERVPRO responds to a Water Damage call at a business in Lugoff South Carolina.  Upon arrival it was determined by the fire department that the fire sprinklers had all activated due to the high heat in the attic space where the water lines were run.  Once the water source had been deactivated SERVPRO set up and began the task of extracting the water, and removing the debris caused by the water.  Ceilings had dropped, insulation heavily saturated with water now lay on the floor throughout the building. The floors were all covered in a pool of water.  Due to the nature of the cause of loss, the lower four feet of the drywall's had to be removed.  Drywall acts as a wick, and to prevent a future mold potential it is critical that all the wet drywall be removed.  Once the water, insulation, and drywall debris is removed the drying process begins.  SERVPRO will monitor daily until the facility is completely dry. After a complete dry out SERVPRO will perform a Mold Remediation to prevent mold growth.

SERVPRO understands the importance of getting you back to “Like it never even happened.”

A Fire Can Affect your Home or Business and SERVPRO is Prepared to Help

7/30/2020 (Permalink)

SERVPRO is prepared to assist with when fire damage affects your home or business.

Without a doubt a fire has its own level of devastation, add to that the amount of water used to extinguish the blaze.  Now add all the water that has accumulated during the process, and you now have water damage on top of the fire damage, and potentially if not handled in a timely fashion there is the potential for mold as well.

Once the property has been released by the fire department, SERVPRO will begin the cleanup process. Depending on the time of the incident will determine whether a Board-Up is needed.  A Board-Up will help protect the property and keep the curious out.  The contents will be addressed, each listed on a Salvage, or Non-Salvageable List.  Fire can affect the integrity of glass, plastics, and fabrics. For the business, or homeowner this can all be rather overwhelming, and we understand.  Our SERVPRO Crew Chief is available to explain the process, answer your questions, and works directly with your Insurance Adjuster. 

At SERVPRO we want you back to “Like it never even happened.”

Emergency Ready Profile Makes a Difference When the Unplanned Happens

7/27/2020 (Permalink)

Emergency Ready Profile will expedite the time factor in the event of an emergency.

There is no easy way to describe trauma whether it is accidental, or intentional.  A call came in one morning and the caller was to say the least very distraught, bewildered, and her raw emotion was heartbreaking.  She manages one of the larger apartment communities in Camden, South Carolina, and overnight there was an incident at one of the units that began on the second floor and came to an end on the first floor.  While it is a call no one wants to make, or take, it is an unfortunate reality.  

My first response was to assure her that it’s going to be OK, that we can handle everything once the unit was released into her custody.  While I had her on the phone, I pulled up their Emergency Ready Plan which allowed me to have a visual on which building required the trauma cleanup.  I assured her that our trained technicians would be in route to her shortly.  Suddenly, she let out a sigh and said, 'thank you so much, I feel better already just talking with you'.

Our technicians were dispatched once I had provided the information regarding the required access entrance, and where to park which I had obtained when I did their Emergence Ready Profile.  The compassion, the response time, the Emergency Ready Plan, were all key in making it "Like it never even happened." 

Extreme Heat Causes Fire Safety Sprinklers to Activate at Medical Office

7/20/2020 (Permalink)

It's not always an actual fire that can cause the fire safety sprinklers to activate inside a building

When offered the front seat one imagines the shotgun theory loll.  Will unfortunately this front seat offer was more in line with a commercial sprinkler shower. 

Without a doubt all involved and privy to the water damage were absolutely dumbfounded at how such a major water loss had just occurred in a large commercial building. 

Did you know that there are different types of fire sprinkler heads?  I did not, yet was made aware that there is by the fire chief who responded with the fire department.  

The level of heat allowed by the heat of the ceiling attic triggered a full blown fire alarm to the fire department. 

Whether it’s a Commercial Fire, Commercial Water, Residential Water, or Residential Fire SERVPRO is ready to assist with your needs 24/7/365.  803-475-4500

Water Line to Cleaning Machine Fails at Medical Office in Lancaster

3/25/2020 (Permalink)

Water line fails over the weekend causing an entire medical office to flood.

While attending medical school I seriously doubted there is a course in office flooding, or water damage. Yet as an unplanned hiccup would have it, that's exactly what happened at a doctor’s office, a flood due to a broken pipe causing water damage.

The water line that failed was a pressurized line to a piece of equipment used for cleaning medical tools. The line failed over the weekend giving the free-flowing water time to completely flood the entire medical office.

SERVPRO didn’t hesitate to immediately dispatch their certified technicians to begin the Water Mitigation. Following protocol once the water was removed the entire facility was monitored daily to ensure there was a complete dry out. Upon the drying process being completed a Mold Remediation was preformed to avoid the potential for mold.  

We understand the importance of getting back to “Like it never even happened,” as quickly and efficiently as possible.

At SERVPRO we are here 24/7/365 to assist with your needs.

Small Water Line Fails in Lancaster causing a Large Water Loss at a Business.

2/25/2020 (Permalink)

A large water loss occurred over the weekend as a failed water pump expelled water throughout the office all weekend.

Generally once lunch is over on Friday, we start making sure we’ve tied up loose ends so there is nothing hung up over the weekend, and come Monday we are prepared for what rolled in over the weekend.  One thing that is for certain, we don’t plan on walking in the office feeling like we should have worn our rain boots.  At the end of the hall it’s a flow of water that catches you eye and motivates a quicker pace to find the source.  The water filter had failed causing water to continuously flow all weekend throughout the office.  With the water source turned off, and SERVPRO  on the way to make it "Like it never even happened."  At SERVPRO we understand the importance of getting you back to business. 

Using the wrong waterline to ice maker was cause of water damage in Lancaster

2/11/2020 (Permalink)

SERVPRO has the equipment and technology to get you back to “Like it never even happened.”

SERVPRO responded to a commercial water loss that involved one small water lin e that caused the entire building to flood.  SERVPRO immediately began the process of water mitigation, and then proceeded to the dry out process. 

Once the initial shock of coming to work and finding literally the entire building floors covered in water, a call to SERVPRO, and figure out exactly how and why the ice maker water line had burst causing the entire building to flood. Just imagine the surprise once it was discovered the plumber had used a water line clearly labeled ‘do not use on ice maker water line’. Houston we have a problem. Clearly no one had read the clear disuse instructions, or choose to blatantly heed the warning. An issue to be resolved without a doubt, but the issue of flooding due to excess water in the building is being remedied by SERVPRO.  

Mold in HVAC System Affects Entire Commercial Office In Lancaster South Carolina

1/29/2020 (Permalink)

HVAC kept in closet is out of sight making it easy to miss the growing mold.

It is easy in an office setting to forget that the HVAC system needs to be on a regular maintenance schedule. Not every business has a custodian, or maintenance person to keep things in check. If an office or business doesn’t have a maintenance person, or custodian, a designated employee should be assigned to do regular maintenance checks throughout the office, and especially the HVAC system.

In a short amount of time mold spores are born and spread quickly. Once mold is in the HVAC system it goes into the ducts, and proceeds to spread throughout the entire heating system and into air where staff, and/or customers are occupying within the building.

There are many different health issues that can come from exposure to mold if not properly treated. SERVPRO technicians are trained to properly perform a Mold Remediation and help put your business back to “Like it never even happened.”

Ice Maker Water Line Improperly Installed Causes Large Commercial Water Loss in Lancaster South Carolina

9/25/2019 (Permalink)

Community center floods due to improper installation of the water line to the ice maker.

SERVPRO responded to a commercial water loss that involved one small water line that caused the entire building to flood.  SERVPRO immediately began the process of water mitigation, and then proceeded to the dry out process. 

Once the initial shock of coming to work and finding literally the entire building floors covered in water, a call to SERVPRO, and figure out exactly how and why the ice maker water line had burst causing the entire building to flood. Just imagine the surprise once it was discovered the plumber had used a water line clearly labeled ‘do not use on ice maker water line’. Houston, we have a problem. Clearly no one had read the clear disuse instructions or choose to blatantly heed the warning. An issue to be resolved without a doubt, but the issue of flooding due to excess water in the building is being remedied by SERVPRO.

Failed Hot Water Heater Floods Camden Office over the Weekend

8/26/2019 (Permalink)

It water damage could of been worse, but with the help of SERVPRO we were back up and running in a short amount of time.

The day started off just as any typical Monday morning for me. Getting back into the weekly regiment after a nice long weekend, alarms clocks going off, the hustle and bustle of finding a matching sock, or the left shoe the dog seems to have stashed in with his favorite toys.  Lunches packed, backpacks double checked, all good so far.  Breakfast on the run, or should I say ride, as the kids pile in the Mommy van for the trek to school.  The next twenty minutes are a mixture of mommy, mommy, and my voice rising about the chatter with my ‘don't forgets’.  All said and done, not a bad start for a Monday morning.  Fifteen minutes of quiet is mine, it’s the time I use to prepare for the day ahead.  I'm ready, team hat on, I forge through the office door smiling.

My smile quickly vanishes as I step into a flooded foyer looking more like a wading pool from all the water.  My mind is racing as I frantically search for the source of the water that has so graciously made itself into far more than a wading pool.  From the front door clear to the back door the water ripples with each step I take.  The normally quiet morning is filled with an unusual sound of water, and to my already pumping with adrenaline being, I find the water source upon opening the door to the hot water heater.  Like a dam just turned loose, the water rushed out of the closet. For a fleeting moment I had the thought of a dam affected by a flood as the water spewed out over and around my feet and legs giving the illusion of trees caught in its path.  

Shifting gears, I grabbed my iPhone and tapped on the ERP ICON. The ERP ICON represents Emergency Ready Plan that is offered and provided by SERVPRO. I was immediately able to click on the EMERGENCY WATER SHUTOFF NUMBER provided by SERVPRO in our companies Emergency Ready Plan.  Water shutoff issue handled, I next located the plumber’s number, also provided by SERVPRO in our Emergency Ready Plan. Next I contacted SERVPRO who immediately helped to sooth my panic, and stress, as they are dispatching out a SERVPRO Certified Water Mitigation Crew while we spoke.

Over the next few days SERVPRO was a much-appreciated presence in our office as they moved our CONTENTS, performed WATER MITIGATION, and DAILY MONITORING in the affected areas.  SERVPRO was patient and understanding in explaining the entire process each step of the way.  Once the DRYING was completed, I watched in astonishment as each article of our contents was meticulously replaced to their original locations.

Reflecting on what I have labeled "Not My Typical Monday" I know there were many factors that contributed to how that day started, and, how it ended.  I find great satisfaction in knowing that the main positive influential factor was and will remain SERVPRO.  Little did I know, or realize, when I signed up for the SERVPRO Early Ready Profile just how useful it would become. It is and will continue to be a resource for us.

Fire Upstairs Cause of Water Damage Downstairs in Camden South Carolina

8/13/2019 (Permalink)

Kitchen fire cause of water damage in apartment directly below.

Without a doubt a fire has its own level of devastation, add to that the amount of water used throughout.  Now add the sitting water which has the potential to become a mold issue.  

Once a fire has started and the fire department has arrived, the situation becomes a fire, water job for SERVPRO. There are many factors that can delay the cleanup of a fire, or water job.  The goal at SERVPRO is to respond within an hour of receiving the call.   Once the fire scene has been turned over to SERVPRO we begin the cleanup process for the fire and water damage Upon completing the cleanup SERVPRO will perform a Mold Remediation to prevent mold damage from all the water that had infiltrated the apartment from the amount of water used to extinguish the fire in the upper apartment. Our goal at SERVPRO is to exceed your expectations and make it “Like it never even happened.”

Front Seat to a Fire Alarm with No Fire in Lugoff South Carolina

7/17/2019 (Permalink)

The heat outside combined with the heat in the attic caused the sprinkler system to activate resulting in heavy water damage to the building.

When offered the front seat one imagines the shotgun theory loll.  Will unfortunately this front seat offer was more in line with a commercial sprinkler shower. 

Without a doubt all involved and privy to the water damage were absolutely dumbfounded at how such a major water loss had just occurred in a large commercial building. 

Did you know that there are different types of fire sprinkler heads?  I did not, yet was made aware that there is by the fire chief who responded with the fire department.  

The level of heat allowed by the heat of the ceiling attic triggered a full blown fire alarm to the fire department. 

Whether it’s a Commercial Fire, Commercial Water, Residential Water, or Residential Fire SERVPRO is ready to assist with your needs 24/7/365.  803-475-4500

SERVPRO Handles Your Commercial Carpet Cleaning Needs

7/15/2019 (Permalink)

At SERVPRO we are #heretohelp make your dreams a reality. No job to large, or too small

You have a dream, with the dream comes the vision, and you set out to achieve what is now a reality.  To open and run a commercial business which in itself requires careful planning.  

Part of this plan is to procure the proper commercial property to house your dream.  There are few commercial properties that fill your vision.  Also, you get a call and your heart skips a beat.  Somehow you know already this could be the one. 

You arrive, and there is no doubt you envision your business in the commercial property before you. 

As you survey the scene you realize the only thing wrong is the carpet cleaning that will be required. Without hesitation, nor realizing the late hour, you call SERVPRO to query the potential of a commercial carpet cleaning. 

Ecstatic that SERVPRO answered your call at almost 8:00 pm, and was happy to schedule an appointment to provide an estimate for a Commercial Carpet Cleaning. 

One week and 40,000 square feet of Commercial Carpet Cleaning completed, your on your way to hosting your Grand Opening. 

SERVPRO not only meets your needs, we exceed your expectations. 

SERVPRO is your resource #24/7/365 

Faulty Fire Alarms Cause Flooding at a Medical Office in Lugoff South Carolina

7/8/2019 (Permalink)

No Fire but Lots of Water

SERVPRO like any other restoration company receives calls from time to time that causes one to step back and say, "You've got to be kidding". This is the exact response by SERVPRO upon arriving at a medical facility that had received a fire alert. The fire department was diligently searching for the fire that had caused the alarm. No flames were found, nor was there any indication of smoke, or anything smoldering. Perplexed as to what had caused the alarm, and all of the indoor Fire Sprinkler Heads to activate. The water source was turned off, but not before the interior had received extensive water damage. Ceilings had dropped, insulation heavily saturated with water now lay on the floor throughout the building. Looking into the waiting room at just the right angle one had the perception the floor had just received a top-notch coat of wax the glisten was so magnificent.

SERVPRO set up and began the task of extracting the water, and removing the debris caused by the water. Still no one was able to locate a fire, a hot spot, or smoldering object that would have caused the Fire Sprinkler Heads to activate the fire sprinkler system.

It was later determined that the high temperatures outside had caused even hotter temperature inside the highest points of the building, thus causing the Fire Sprinkler Heads to falsely believe the heat was from a fire.

SERVPRO responds 24/7/365 to fire, water, mold, and trauma.

Fire can sweep through a building quickly causing a lot of damage, and water can also be a costly loss as well.

SERVPRO responds to your needs. Call us 24/7/365 we are here to help.

Ice Maker Water Line the cause of Flooding at a Business in Lancaster South Carolina

7/8/2019 (Permalink)

Small ice maker water line the cause of a flooded commercial building

SERVPRO responds to a commercial water loss that involved one small water line which caused the entire building to flood.  SERVPRO immediately began the process of water mitigation, and then proceeded to the dry out process. 

Once the initial shock of coming to work and finding literally the entire building floors covered in water, a call to SERVPRO, and figure out exactly how and why the ice maker water line had burst causing the entire building to flood. Just imagine the surprise once it was discovered the plumber had used a water line clearly labeled ‘do not use on ice maker water line’. Houston, we have a problem. Clearly no one had read the clear disuse instructions or choose to blatantly heed the warning. An issue to be resolved without a doubt, but the issue of flooding due to excess water in the building is being remedied by SERVPRO.

Water Damages Church in Camden South Carolina

5/31/2019 (Permalink)

Water Mitigation in progress at local church

It’s been a busy week so far, and the last thing expected was to open the office door for the church only to find a couple inches of water surrounded my feet. Looking for the source led me to a hot water heater that had a pipe break causing the water to run for hours. As a large church in the community our office sees many people in and out throughout the day. Once we had the water turned off, we were able to get SERVPRO in route so they could begin the water mediation.

Since the water had come up the walls, the bottom of the drywall was cut away to allow faster drying and eliminate the potential for mold. We were pleased with how quickly SERVPRO was able to do their water mitigation and handle the content pack out. While there was inconvenience, we appreciated how quickly SERVPRO was able to come in and do the Water Mitigation and perform a Mold Remediation.

24/7/365 #HereToHelp

Hot Water Heater Fails Causing Water Damage to Church in Camden SC

5/23/2019 (Permalink)

Water Damages Church After Hot Water Heater Fails

While my Monday began as most do, getting back into the weekly regiment after a nice long weekend can be a bit trying some Mondays.  I'm ready, team hat on, I forge through the office door smiling.

My smile quickly vanishes as I step into a flooded foyer looking more like a wading pool from all the water.  My mind is racing as I frantically search for the source of the water that has so graciously made itself into far more than a wading pool.  From the front door clear to the back door the water ripples with each step I take.  The normally quiet morning is filled with an unusual sound of water, and to my already pumping with adrenaline being, I find the water source upon opening the door to the hot water heater.  Like a dam just turned loose, the water rushed out of the closet. For a fleeting moment I had the thought of a dam affected by a flood as the water spewed out over and around my feet and legs giving the illusion of trees caught in its path.  

Shifting gears, I grabbed my iPhone and tapped on the ERP ICON. The ERP ICON represents EARLY READY PROGRAM that is offered and provided by SERVPRO. I was immediately able to click on the EMERGENCY WATER SHUTOFF NUMBER provided by SERVPRO in our companies EMERGENCY READY PROFILE.  Water shutoff issue handled, I next located the plumber’s number, then contacted SERVPRO who immediately helped to sooth my panic, and stress, as they are dispatching out a crew as we spoke.

Over the next few days SERVPRO was a much-appreciated presence in our office as they moved our CONTENTS, performed WATER MITIGATION, and DAILY MONITORING in the affected areas that were being dried.  SERVPRO was patient and understanding in explaining the entire process each step of the way.  Once the DRYING was completed, I watched in astonishment as each article of our contents was meticulously replaced to their original locations.

Reflecting back on what I have labeled "Not My Typical Monday" I know there were many factors that contributed to how that day started, and, how it ended.  I find great satisfaction in knowing that the main positive influential factor was and will remain SERVPRO.

Spring is Here. Call to Schedule Your Spring Carpet Cleaning

3/26/2019 (Permalink)

SERVPRO is your resource for cleaning up after winter. Get ready for Spring.

On a normal day we trek in and out of the house, or office.  We follow the carpet path that leads to the couch, bathroom, bedroom, and of course, the front or back door, or, your desk to the back dor.  I would say the majority of us has someone cute whether it be a young one, or a pet that is making headway with their own trails, and silly spots found in odd locations throughout the home, or business. 

Work pups at the office are not uncommon these days  it’s just feels great to know whether at home, or work, we are here to help  

At SERVPRO of Kershaw and Lancaster Counties we specialize in carpet cleaning, and spot removal.  No job to large, or to small, each treated with the same professional cleaning you deserve. At SERVPRO of Kershaw and Lancaster Counties we have certified technicians to take care of your carpets.

We are here to help you clean up after cute has run through.

Call SERVPRO of Kershaw and Lancaster Counties to get your quote for a carpet cleaning  

Medical Faciliy In Camden South Carolina Had Water Damage Due to Water Filter Failure

2/28/2019 (Permalink)

Small Water Pump Causes Major Water Damage

Generally once lunch is over on Friday, we start making sure we’ve tied up loose ends so there is nothing hung up over the weekend, and come Monday we are prepared for what rolled in over the weekend.  One thing that is for certain, we don’t plan on walking in the office feeling like we should have worn our rain boots.  At the end of the hall it’s a flow of water that catches you eye and motivates a quicker pace to find the source.  The water filter had failed causing water to continuously flow all weekend throughout the office.  With the water source turned off, and SERVPRO of Kershaw and Lancaster Counties on the way to make it "Like it never even happened."  At SERVPRO we understand the importance of getting you back to business. 

Water Damages Business in Camden South Carolina

2/28/2019 (Permalink)

Using the proper drying method for water damage

Most of the larger commercial buildings host a break room for the employees use, and with that there will generally be a hot water heater.  A small valve on the hot water heater failed causing water damage in the break room, and the hallway leading to it.  While the heaviest water was located in the break room, the water flowed down the hallway as well.  It is important when dealing with water mitigation that not just the floors are addressed, but the walls as well.  Drywall acts as a wick, and will draw the water up into the walls.  At SERVPRO, our technicians are trained to test the moisture in the floors and walls.  Once it is determined that the walls have water damage, a barrier is installed for drying purposes.

24/7/365 We are prepared to get you back in business as quickly as possible.

Ready For Open House in Lugoff South Carolina

7/23/2018 (Permalink)

Commercial Carpeting in Lugoff South Carolina

You have a dream, with the dream comes the vision, and you set out to achieve what is now a reality.  To open and run a commercial business requires careful planning.  

Part of this plan is to procure the proper commercial property to house your dream.  There are few commercial properties that fill your vision.  Also, you get a call and your heart skips a beat.  Somehow you know already this could be the one. 

You arrive, and there is no doubt you envision your business in the commercial property before you. 

As you survey the scene you realize the only thing wrong is the carpet cleaning that will be required. Without hesitation, nor realizing the late hour, you call SERVPRO of Kershaw and Lancaster Counties to query the potential of a commercial carpet cleaning. 

Estatic that SERVPRO of Kershaw and Lancaster Counties answered your call at almost 8:00 pm, and was happy to schedule an appointment to provide an estimate for a Commercial Carpet Cleaning. 

One week and 40,000 square feet of Commercial Carpet Cleaning completed, your on your way to hosting your Grand Opening. 

SERVPRO of Kershaw and Lancaster Counties not only meets your needs, but helps fulfill dreams. 

SERVPRO of Kershaw and Lancaster Counties is your resource #24/7/365 #fire #smoke #smokedamage #water #waterdamage #storm #stormdamage #flood #flooddamage #frozenpipes #trauma #kershawcounty #lancastercounty #SERVPRO #teamSERVPRO #community 803-475-7500

Front Seat In Lancaster South Carolina Commercial Water Loss

7/23/2018 (Permalink)

Yes the seats empty for a first hand view of a commercial water loss in Lancaster South Carolina

When offered the front seat one imagines the shottgun theory lol. Let’s load up and go for a ride woo hoo.  Will unfortunately this front seat offer was more in line with a commercial sprinkler shower. 

Without a doubt all involved and privy to the water damage were absolutely dumbfounded at how such a major water loss had just occurred in a large commercial building. 

Did you know that there are different types of fire sprinkler heads?  I did not, yet was made aware that there is by the fire chief who responded with the fire department.  

The level of heat allowed by the heat of the ceiling attic triggered a full blown fire alarm to the fire department. 

Whether it’s a Commercial Fire, Commercial Water, Residential Water, or Residential Fire SERVPRO of Kershaw and Lancaster Counties is ready to assist with your needs 24/7/365.  803-475-4500

We call shotgun ??

SERVPRO of Kershaw and Lancaster Counties is your resource #24/7/365 #fire #smoke #smokedamage #water #waterdamage #storm #stormdamage #flood #flooddamage #frozenpipes #trauma #kershawcounty #lancastercounty #SERVPRO #teamSERVPRO #community 803-475-7500