Using the wrong waterline to ice maker was cause of water damage in Lancaster

2/11/2020 (Permalink)

SERVPRO has the equipment and technology to get you back to “Like it never even happened.”

SERVPRO responded to a commercial water loss that involved one small water lin e that caused the entire building to flood.  SERVPRO immediately began the process of water mitigation, and then proceeded to the dry out process. 

Once the initial shock of coming to work and finding literally the entire building floors covered in water, a call to SERVPRO, and figure out exactly how and why the ice maker water line had burst causing the entire building to flood. Just imagine the surprise once it was discovered the plumber had used a water line clearly labeled ‘do not use on ice maker water line’. Houston we have a problem. Clearly no one had read the clear disuse instructions, or choose to blatantly heed the warning. An issue to be resolved without a doubt, but the issue of flooding due to excess water in the building is being remedied by SERVPRO.