What our Customers say...

Why SERVPRO Testimonials

SERVPRO came and cleaned my carpet today. Let me just say there are companies who clean carpet and then there’s SERVPRO. Titus and Charles arrived on time, were courteous and actually interested in making sure my needs were fully met and that I was satisfied. They were professional, competent and thorough. When they finished it looked as if I had new carpet put down not a sloppy wet mess that would take days to dry.


I just wanted to let you know I called and had my appointment today for that quote. You guys have amazing people on your team! The 2 guys that came were so nice and professional! And even though me and my husband probably talked their ears off they never got impatient with us and were very attentive to our concerns and questions! Lol even though they thought they were there to clean our carpet at first when I explained that it was supposed to be for a quote they didn't miss a single beat and got right to it! So glad we called! Thanks so much! They said I should have the quote sometime next week! Just wanted to let you know you've got some great people! God bless!

We are extremely pleased with our Marketing Rep, Kerri Rice. We value those who check in with our Agency on a regular basis and keep us informed. Kerri is very outgoing and certainly an asset to us and SERVPRO. Thank you, SERVPRO.

Marketing Representative Kerri Rice is awesome. She is very caring and always comes by to check on me and the property. Titus is the best and he always gets things exactly the way I want them.

I would recommend SERVPRO of Kershaw and Lancaster Counties to anyone who needs any kind of cleaning done. I am impressed with the different services they offer. Recently we ran into a situation where we needed the ducts cleaned in one of our units, and SERVPRO was able to take care of the service for us with no problems. Also I love the fact that Carrie cares about her clients. Thank you SERVPRO for your service here at Wood Creek Apartments.

Dottie .


SERVPRO of Kershaw and Lancaster Counties. Very professional and courteous. Did not waste time. Knowledgeable about what he was doing. Carpet looks like new.

5 Star Review on Better Business Bureau

Seth G.


SERVPRO of Kershaw and Lancaster Counties did a wonderful job on my carpets.

5 star review on Better Business Bureau

Amanda Koloski - Manager of New Northwest Apartments 1 review

18 hours ago- We always use SERVPRO of Kershaw and Lancaster with all our carpet cleanings and restoration work here at Northwest and Old Hickory. Cindy Sue is an awesome marketing genius when it comes to keeping our business. It can be just a quick drop with a quick goodie to bring a smile to our faces.

Ebonie Gripper-Johnson 1 review

3 months ago- We hired SERVPRO for the apartment complex that I manage, and I must say they are some of the best when it comes to carpet cleaning. I was very please with their work and will be calling them back in the future for more jobs.

Professional and friendly staff. The work performed was superb.

Sheresa Hood

Posted with 5 stars status on Google

We bought a house a couple of years ago which had sat empty for several years.  There was a constant layer of dust which was present even immediately after dusting.  I contacted SERVPRO of Kershaw & Lancaster Counties to provide a Duct Cleaning.  There were timely, and professional throughout the entire process.  We were absolutely amazed at the immediate result.  First we noticed the dust factor was no longer an issue, and much to our surprise, upon receiving our utility bill, the amount had dropped drastically.  There  is no hesitation in knowing that SERVPRO of Kershaw & Lancaster Counties will be the one we not only use, but the only company we will refer for Duct Cleaning.

CindySue A.

Lancaster, SC

Posted on YELP